An examination of an approach to assist transit in maintaining political legitimacy by achieving reliability for passengers and efficiency for the public

Keywords:

Arbitrated Service Quality, Johari Window, service quality loop, Strategic Triangle, Transport Planning Cycle, Walker's seven desires for useful transit

Authors:

Mathew Hounsell

ATRF2022_Resubmission_24-1.pdf

Major Subject:

Public transport

Year:

2022